Laneway Design Studio
 FAQ’s

 
  • Currently, we ship Australia-wide and to New Zealand. But keep an eye out!

  • Generally, within 72 hours of placing your order. But check out our shipping page for all the details.

  • If you find a size or a colour of a product is unavailable, please email us at hello@lanewaydesignstudio.com.au with the item you are wanting and we can advise you when it will be re-stocked.

    Alternatively, you can click on the waitlist button on the product page, which will send you an email when it is available again.

    Please note that from time to time some products may be discontinued due to the nature of our evolving business.

  • Please refer to our return/refund page.

  • Please refer to our Product Care page

  • Please refer to our Product Care page

  • Send us an email at hello@lanewaydesignstudio.com.au with your order number and we'll see what we can do. If possible, please send along a photo of the damage.

    Read our Returns/Refund Policy and fill in a Return/Exchange Request Form.

  • If you are an interior designer, stylist or architect working on a design project or event please feel free to email us at hello@lanewaydesignstudio.com.au and give us as much information about your company and projects and your requirements.

    We will be in touch within 1-2 business days.

  • No, we are currently just an online store.